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Always friendly and helpful staff! Two thumbs up! 

Adam

Excellent customer service. Great products. Friendly staff. Quick shipping. Look forward to doing more business with this company.

Mark Sangret

Fast friendly service. During COVID, you must wait outside for them to open door for you. There's a sign on the door which of course I did not read lol. A+ service

Nina Zurita

About a month or so ago I purchased some golf equipment and put one specialty piece on lay away. I returned recently to pick it up and bought more, and put yet another substantial piece on lay away. The team is awesome! They were helpful, up beat, knowledgeable and eager during the whole process. I ONLY deal with them!

Gentle Observer

Shopping at Nicol Street Pawnbrokers was my first pawn shop experience, and online no less. It was a positive and secure experience. The product was accurately described, and the shipping was quick and secure. While the product didn't work out for me personally, the return process was easy and straight forward.

N.R.

Excellent customer service. I ordered online, but needed some information so called in. I got it wrong and then needed more info so ended up calling in three times (annoying customer). I spoke with the manager each time and he was patient and kind. Not only that, but he mailed my package early and it arrived two days ahead of schedule, which is no small feat given I ordered on Tuesday afternoon and expected it to arrive Friday. Imagine my surprise when it arrived on Wednesday! And the spirit beads I ordered are stunning works of art, each one of them. They are even more beautiful in person. Not just that, but they are priced more reasonably than anywhere else I have looked! I highly recommend dealing with this business.

Max Plank

Saw an online ad Nicol Street Pawn had. gave them a call and the fellow that answered was very helpful, I gave him list questions and had Brody text me back with pictures and answers to my question in no time at all. The transaction was fast. All-around excellent service. I recommend them as they are a professional crew.

Donald Coumont

Very pleased with the service and information I received in assessing a purchase. Responded to my inquiries quickly. They also kindly held an item for me for a week while I was in transit to Nanaimo. Price was fair and I would certainly deal with NSP again. (They also practice COVID-19 protocols and I had no hesitation about visiting their shop.)

Ken Robertson

I've been going to Nicol street pawn for years. You Cant get any better anywhere else. They sell high quality items always, and their prices are always reasonable. I should also mention their staff 🙂 they are very knowledgeable, polite, and super friendly there. Nicol street pawn has been around for decades and there's a reason for that 😉 they simply rock it.

Theresa Glendale

Great place. Great people. Staff are extremely knowledgeable on many subjects. Brody helped me research and pick out a new gaming system for my son’s Christmas present this year. I was even able to pay via e-transfer which was extremely convenient for me. I can’t wait to see his little face when he opens this up Christmas morning. Thanks for everything NSP!

Jay Parsley